Privacy Policy

1. Information you provide

When you contact VRA through the website, by email, or by phone, you may provide your name, email address, phone number, preferred property or market, housing needs, message, and any other information you choose to share. Do not send sensitive financial, identity, or health information through a general website contact form or email unless VRA specifically requests it through an appropriate channel.

2. Information collected automatically

The website platform and related service providers may automatically receive device and browser information, internet protocol address, approximate location derived from that address, pages viewed, referring page, date and time, and cookie or similar technology data used to operate, secure, and understand the site.

3. How information is used

• Respond to inquiries and provide requested information.
• Connect prospective residents with listings, showings, or application resources.
• Support resident communications and online-service access.
• Operate, secure, troubleshoot, and improve the website.
• Comply with legal obligations and protect rights, safety, and property.

4. How information may be shared

Information may be shared with service providers that host or support the website and communications, with VRA Realty or affiliated personnel who need it to respond or operate the managed portfolio, when required by law, to protect rights or safety, or in connection with a business transaction. VRA does not use this website to sell personal information for money.

5. Rental and resident-service providers

When you open an AppFolio, ShowMojo, Airbnb, or other third-party link, you leave the VRA website or interact with a provider-controlled feature. Applications, screening data, payment information, maintenance details, showing information, and reservations submitted there are handled under that provider’s notices and agreements.

6. Cookies and analytics

Squarespace and connected tools may use cookies or similar technologies required for site operation, security, preferences, and analytics. You can manage cookies through your browser and any controls presented on the site. Disabling some technologies may affect functionality.

7. Retention and security

VRA retains information for as long as reasonably needed for the purpose collected, operational records, dispute resolution, or legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no website or transmission method can guarantee absolute security.

8. Your choices and requests

You may ask to access, correct, or delete information VRA maintains about you, subject to applicable law and legitimate recordkeeping needs. Depending on where you live, additional privacy rights may apply. To make a request, contact VRA using the information below. We may need to verify your identity before acting.

9. Children

This website is not directed to children under 13, and VRA does not knowingly collect personal information from children under 13 through the website. If you believe a child submitted information, contact us so we can review the request.

10. Changes to this policy

We may update this policy when the website, service providers, or information practices change. The effective date above identifies the current version.